The 9800s did that to me long before hwirt bought his pair. It's just a screwy shopping cart I guess.
Performance Series 5.1/1990s L1.L5.L7/L100A
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". . . as you have no doubt noticed, no one told the 4345 that it can't work correctly so it does anyway."—Greg Timbers
Looks like I drew the short straw this time. Just received my 800 Arrays and both are damaged. The horns are broken right off the tops of the cabinets. The packaging is ridiculously inadequate. There's some superficial protection around the horns, but nothing to really support them and keep the cabinet mounting from seeing the force that UPS can apply.
I'm doing the India to Tech Support indefinite hold now....
Use 1-800-336-4525
At least the indefinte hold will be on their dime.
I sure hate to hear about your little 800's. Mine were really well packed, about like hwirt's K2s, sounds like they used standard Harman packing on yours.
Seriously, it was shipped assembled in that box?
Out.
KCM, sorry to see your speakers arrived damage. Hopefully the problem will be corrected quickly. Seeing those beautiful speakers like that is just awful, I thought the horns were shipped detached and had to be assembled. Guess that's not the case.
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