I bought a KX-1200 tape deck from the 'Bay that I new needed a fast forward idler gear. I got a manual for 18 bucks and the part for 12,00 from Yamaha along with a new belt for only 4 dollars. I also got service manuals for all of my yamaha consumer gear. The folks on the phone were immensely helpful and even faxed me the parts diagram so I could see what they were referring to. Everything I needed was in stock and sent out for only a 4 dollar shipping charge for 4 manuals ( I ordered more a second time)

It is rare in my opinion to get such good customer service and support for 20 year old products today. I have no hesitation buying Yamaha electronics that need repairs because parts and manuals are available.

A big thumbs up to Yamaha Service support.