Slare, I will wait and see if it goes OK with the replacement. As of 5:28PM Friday no call back, but at least they now know why the speakers were not picked up yet. I figure sometime on Monday I'll hear from them.
If I have to keep the one I have then I'll start to figure out what my next move will be. Rubbing out will not fix these however it will require sanding and maybe a high speed buffer once they are sanded level.
Perhaps I should contact Wilson speakers and ask them how to go about fixing this. They are another company where they will talk to you and not send you to India! Man that bugs me!