Results 1 to 13 of 13

Thread: My Public Apology to Michael Smith, others

  1. #1
    Senior Member edgewound's Avatar
    Join Date
    Jun 2005
    Location
    Southern California
    Posts
    2,776

    My Public Apology to Michael Smith, others

    Forum members,

    I'd like to offer my sincerest public apologies to anyone I have neglected to respond to for repair services, prices, etc.

    Specifically, I'd like to apologize to an Australian member, Michael Smith, that I have completely neglected in regards to repair work that he has commissioned me to do. Michael....I'm truly very sorry.

    One of the interesting things about the internet is it's ability to shrink the world. Sometimes, though, that ability makes it tough to keep up with a world that is still pretty big. Things, at times, slip through the cracks and get forgotten about in time...pushed aside and neglected. The unfortunate part of all this is hurting relationships out of that neglect that isn't done on purpose or with malice. It just happens out of the daily grind to keep up. I'm sure I'm not alone in this failing, but it still doesn't make it right.

    Many thanks to those of you that have trusted me to do work for you. I hope that trust remains.

    That's enough for now. I feel this is the right thing to do...I hope so anyway.

    Have a good day....keep up the good fight. I have work to do.

    Ken
    Edgewound...JBL Pro Authorized...since 1988
    Upland Loudspeaker Service, Upland, CA

  2. #2
    Senior Member
    Join Date
    Mar 2004
    Location
    Sanger, Texas
    Posts
    559
    Ken, your apology is NOT accepted.

    Most of us here realize that quality takes time. Your repairs have always met the highest possible standards and your knowledge of things JBL never ceases to amaze me.

    Shit happens; people fall behind on projects. That's life; most of us understand that and deal with it.

    If I send something to you, I expect you to take as long as you need. If a whole bunch of people send you stuff to fix, I understand getting "swamped".

    I expect the best to take longer; if I needed something in a hurry, I'd either call you first to see if it's possible, or go to someone that would do an adequate, but not necessarily a great job.

    Your work needs no apologies; neither do you.

  3. #3
    Administrator Mr. Widget's Avatar
    Join Date
    Apr 2003
    Location
    San Francisco
    Posts
    9,719
    Quote Originally Posted by Harvey Gerst View Post
    Ken, your apology is NOT accepted.
    Ouch! I guess he told you!

    Keep up the good work edge... and don't worry about being a nice guy. I never do.


    Widget

  4. #4
    Obsolete
    Join Date
    Apr 2003
    Location
    NLA
    Posts
    12,193
    Quote Originally Posted by edgewound View Post
    Have a good day....
    Hey! You too!

  5. #5
    Senior Seņor boputnam's Avatar
    Join Date
    Apr 2003
    Location
    northern california
    Posts
    6,142
    Quote Originally Posted by Mr. Widget View Post
    ...and don't worry about being a nice guy. I never do.
    Dammit, Widget!!

    edge - I'm sure Mr. Smith can understand. Don't you, Mr. Smith...?

    Quote Originally Posted by 4313B View Post
    Hey! You too!
    That there was damned clever. Nice one...

  6. #6
    Senior Member Audiobeer's Avatar
    Join Date
    Apr 2003
    Location
    St. Peters, Mo just west of St. Louis.
    Posts
    2,407
    Where is Ken these days?

  7. #7
    Administrator Mr. Widget's Avatar
    Join Date
    Apr 2003
    Location
    San Francisco
    Posts
    9,719
    Quote Originally Posted by Audiobeer View Post
    Where is Ken these days?
    Still living and working in So Cal.

    I notice a post or two from him every so often helping some wayward soul trying to figure out which basket goes with which cone and that sort of thing... you know, the usual.


    Widget

  8. #8
    Senior Member
    Join Date
    Apr 2003
    Location
    Australia
    Posts
    7,942
    Hi Edgewound,

    I know how easy it is to get swamped via the internet.

    Cheers

    Ian

  9. #9
    Senior Member evans224's Avatar
    Join Date
    Jan 2005
    Location
    SF Bay Area
    Posts
    178
    He's re-coning a 128h-1 for me now.

  10. #10
    Senior Member Doc Mark's Avatar
    Join Date
    May 2008
    Location
    Southern, California, USA
    Posts
    1,371
    Hi, Friends,

    Seeing Ken's public apology just reinforces what I've always felt about his honor and sense of fairplay! He did a bang-up job on the goodies that I took over to him, and his work is so much better than that of many others that try to do the same thing, that I'll always take my stuff to Edgewound! I realize, just as Harvey wrote, that quality takes time, and quality makes the time it takes to achieve it, more than worthwhile!!

    You're a good man, Ken! Please keep up the good work, and I'll definitely be seeing you again, in the future for more such work, as it becomes needed. In any case, one of these days, you and I will have to meet up at "The Hat", and enjoy their outstanding nice pastrami (heart attack on a plate! ) sandwich together!!! Take care, and God Bless!

    Every Good Wish,
    Doc
    The only thing that can never be taken away from you, is your honor. Cherish it, in yourself, and in others.

  11. #11
    Senior Member
    Join Date
    Feb 2004
    Location
    Central Coast California
    Posts
    9,042
    Quote Originally Posted by boputnam View Post
    Dammit, Widget!!

    edge - I'm sure Mr. Smith can understand. Don't you, Mr. Smith...?

    That there was damned clever. Nice one...
    Quote Originally Posted by Audiobeer View Post
    Where is Ken these days?
    Wow, a year to the day between posts.
    Out.

  12. #12
    Senior Seņor boputnam's Avatar
    Join Date
    Apr 2003
    Location
    northern california
    Posts
    6,142
    Quote Originally Posted by Titanium Dome View Post
    Wow, a year to the day between posts.
    Hell, it's just nice to see Audiobeer posting. Not seen around here much, these days..

  13. #13
    Senior Member Steve Schell's Avatar
    Join Date
    Jun 2003
    Location
    R.I.P.
    Posts
    1,458
    In my admittedly limited dealings with edgewound I have found him to be a Square Joe, as further evidenced by his post. Same goes for Debbie. You wanna know what cone kit fits your JBL? Ask Ken. In the pic: Ken, Debbie, Rorschack Steve, Ian from Down Under.
    Attached Images Attached Images  

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Smith Selsted Tweeters
    By Steve Schell in forum General Audio Discussion
    Replies: 23
    Last Post: 12-21-2014, 09:18 PM
  2. DIY 500Hz Smith Horn? Please help me design one!
    By mpaschetto in forum Lansing Product DIY Forum
    Replies: 21
    Last Post: 04-07-2008, 08:54 AM
  3. A twist on the Smith Horn...
    By ChopsMX5 in forum Lansing Product DIY Forum
    Replies: 25
    Last Post: 10-08-2007, 02:40 AM
  4. Big Smith Horn
    By Joe Alesi in forum Lansing Product DIY Forum
    Replies: 8
    Last Post: 04-08-2007, 03:55 AM
  5. Howto info on Smith horn DSH
    By DR Carlson in forum Lansing Product DIY Forum
    Replies: 0
    Last Post: 01-21-2006, 09:48 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •