Aloha
In an earlier post below I had written how a pair of JBL 4311 speakers, my typo showed 4310, arrived with damaged front cabinet corners. I had taken picts of the damaged box before I opened them and during the unpacking. I took all the info to the US Post Office along with estimates for repairing the damage.....That was just about 2+ weeks ago. I was told at the post office at that time that the insurance claims dept. was being moved and changes were being made so figure extra time for them to get to your claim. I hadn't expected anything for at least 3 months at least.
The claim funds arrived last Sat. Just under 2 weeks after mailing and for the full amount of the repairs.
I am very impressed and happy.....now if the speakers can arrive undamaged in the future so as to not need the claims dept.


Steve