johnaec
10-03-2005, 11:57 AM
This morning, eBay had a live Q&A session on Trust and Safety in their discussion forums.
We've all seen the guy from Romania continually posting those recent fraudulent listings for JBL stuff, so I posed the question to eBay:
Me:
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For at least the past 3 weeks someone has been posting the same 30 fraudulent listings for high-dollar items, (using stolen usernames), and with with big red or blue instructions: "email me direct at xxxxx@aol.com" or any of several other email addresses. He even posts the same 30 listings using different email addresses at the same time, so there might be 90 of these listings at any given time.
I alway notify eBay of these frauds, and they're usually gone withing a hour or two, only to instantly pop up under a new stolen username, but using the same "reply directly to" email addresses in the listings.
Since he keeps using the same "reply directly to:" email addresses in his listings, why can't eBay just scan for these known email addresses in listings and instantly delete the listings, since the only reason to even have an email address in listings is for fraud?
Thanks - John
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Their live answer:
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Hi johnaec-
Thanks for reporting these listings to us. In the case that we get the listings taken down within a couple of hours, it is likely that we found them through our backend systems, but it's great that you tell us about them as well. You never know what we might miss.
Unfortunately, I'm not able to discuss the detection techniques we use in this forum (bad guys can read this as well). Please know that we are continually improving our detection technology and that we appreciate everything you are doing to help us combat this type of fraud. I apologize that I can't say something more specific.
-Laura
Laura Mather
Trust and Safety
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In their answer, they imply that their backend systems were actually responsible for catching these frauds because they've been pulled fairly fast...:dont-know On the other hand, I haven't seen any of them today. Let's hope this guy is gone for good...
John
We've all seen the guy from Romania continually posting those recent fraudulent listings for JBL stuff, so I posed the question to eBay:
Me:
-----------------------------------------
For at least the past 3 weeks someone has been posting the same 30 fraudulent listings for high-dollar items, (using stolen usernames), and with with big red or blue instructions: "email me direct at xxxxx@aol.com" or any of several other email addresses. He even posts the same 30 listings using different email addresses at the same time, so there might be 90 of these listings at any given time.
I alway notify eBay of these frauds, and they're usually gone withing a hour or two, only to instantly pop up under a new stolen username, but using the same "reply directly to" email addresses in the listings.
Since he keeps using the same "reply directly to:" email addresses in his listings, why can't eBay just scan for these known email addresses in listings and instantly delete the listings, since the only reason to even have an email address in listings is for fraud?
Thanks - John
-----------------------------------------
Their live answer:
-----------------------------------------
Hi johnaec-
Thanks for reporting these listings to us. In the case that we get the listings taken down within a couple of hours, it is likely that we found them through our backend systems, but it's great that you tell us about them as well. You never know what we might miss.
Unfortunately, I'm not able to discuss the detection techniques we use in this forum (bad guys can read this as well). Please know that we are continually improving our detection technology and that we appreciate everything you are doing to help us combat this type of fraud. I apologize that I can't say something more specific.
-Laura
Laura Mather
Trust and Safety
-----------------------------------------
In their answer, they imply that their backend systems were actually responsible for catching these frauds because they've been pulled fairly fast...:dont-know On the other hand, I haven't seen any of them today. Let's hope this guy is gone for good...
John