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Doomsmith
09-20-2014, 03:57 AM
Anyone has it?

My new speakers sounds terrible, but I don't know, is it a room treatment problem or loudspeakers problem.
I asked Westlake Audio using official email, but havent got a reply.

Help me please!

A lot of money and an terrific sound.
Maron Horonzakz
09-20-2014, 08:41 AM
Maybe its not the speakers, but whats driving them... Also check the crossovers...
Doomsmith
09-21-2014, 03:55 AM
Maybe its not the speakers, but whats driving them... Also check the crossovers...

Crossovers are internal only.
And amp is good.
Doomsmith
09-25-2014, 02:17 AM
What's going on with Westlake Audio?
Hey, Glenn, where is my 5-years warranty and support?

Why company does not reply my emails?
hjames
09-25-2014, 05:46 AM
Please notice you are at the Lansing Heritage (fan) site ...
This is not the "Glenn" you want ...

You probably want the WESTLAKE website at
http://www.westlakeaudio.com/Speakers/speakers.html

Can't tell you why they are not responding to your emails ...
but we are not them ...




What's going on with Westlake Audio?
Hey, Glenn, where is my 5-years warranty and support?

Why company does not reply my emails?
Doomsmith
09-25-2014, 05:49 AM
Can't tell you why they are not responding to your emails ...
but we are not them ...

I understand.
Sorry.
Mr. Widget
09-25-2014, 08:31 AM
Please notice you are at the Lansing Heritage (fan) site ...
This is not the "Glenn" you want ...

You probably want the WESTLAKE website at
http://www.westlakeaudio.com/Speakers/speakers.html

Can't tell you why they are not responding to your emails ...
but we are not them ...Unfortunately and very sadly, one of our members who had strong ties to Westlake passed away this summer.

Not sure that a frequency response graph is really what you need though. How did you buy the speakers? Isn't there a local dealer?


Widget
Doomsmith
09-25-2014, 04:22 PM
How did you buy the speakers? Isn't there a local dealer?
Widget

It was an official purchase. There was only one distributor in Russia. Now it's bankrupt. Does not answer emails.
So I try to find a way to get a support.

Sorry for offtopic in this forum.
hjames
09-30-2014, 07:33 AM
It was an official purchase. There was only one distributor in Russia. Now it's bankrupt. Does not answer emails.
So I try to find a way to get a support.

Sorry for offtopic in this forum.

Seems you are not the only russian who bought Westlake gear and now having problems ...

http://www.audioheritage.org/vbulletin/newreply.php?p=366800&noquote=1

I wish you the best of luck!