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rdgrimes
10-01-2009, 05:20 PM
Has anyone seen this yet?

http://www.jbl.com/en-US/Pages/home.aspx

Lord help us, Harman has "updated" the JBL website. Now it is completely useless, no way to find the product pages for any of the older models, or even current series pages. The product search is FUBAR too.

Please let them know how you feel about this new website. :banghead:

Titanium Dome
10-01-2009, 05:42 PM
Performance Series is gone. The Studio L Series is hidden behind the almost invisible page 2 link.

hjames
10-01-2009, 05:46 PM
Fortunately, the list of Links in this site (http://audioheritage.org/vbulletin/forumdisplay.php?f=10) that Techbot created that point to Consumer crossovers and such at the Harman site are still working ...

Thank you, 4313B!!

Wagner
10-01-2009, 08:19 PM
Welcome to "change you can believe in"!

It's the "digital age" people! :barf:

Roll with it! :bs:

Thomas

Titanium Dome
10-01-2009, 10:49 PM
Six lines:

ES
Studio L
LS
Array
K2
Everest

Titanium Dome
10-01-2009, 10:52 PM
Six lines:

ES
N Series (N24 only)
Control Now
Studio L
LS
Array

Titanium Dome
10-01-2009, 10:54 PM
Four:

ES150
ES250
L8400P
1500 Array BG

Titanium Dome
10-01-2009, 10:55 PM
:hmm:

Here's hoping there's more to come to light.

rdgrimes
10-02-2009, 05:26 AM
I always used to go through the support page to look up older models, but no longer. :( I think we're looking at the finished product, but I hope I'm wrong. Basically nothing in that database but current models. :dont-know

Beowulf57
10-02-2009, 06:14 AM
Well...:(okay...:blink:...how about we all start a systematic download and archive of all the information that may disappear. Does anyone know if it would be possible to set up an archive of tech sheets, specs, vintage product info, etc., on this site?

Mr. Widget
10-02-2009, 08:30 AM
Does anyone know if it would be possible to set up an archive of tech sheets, specs, vintage product info, etc., on this site?In addition to the Library: http://www.lansingheritage.org/

We have this section which has more useful technical data than JBL ever had on any of their public websites.

Beowulf57
10-02-2009, 10:34 AM
Yes, thanks and great. However, as an example, a large number of network schematics are not archived here. I am wondering if there is a chance our access to the JBL listing could disappear? If not, no problem. But if yes, can we add them now? I note that no new posts are possible under techbot's post.

rdgrimes
10-02-2009, 11:18 AM
In addition to the Library: http://www.lansingheritage.org/

We have this section which has more useful technical data than JBL ever had on any of their public websites.
True, and used a lot by me. But there are many, many models not included there/here that were available from the JBL support page. Owner's manuals, basic specs, etc., all gone. :(

Mr. Widget
10-02-2009, 01:10 PM
I don't really ever use their site so I don't actually know what I have been missing, but it wouldn't surprise me if they were not still populating the new site with more info.

I'd suggest everyone interesting in more support for older product and more info in general send Harman an e-mail and see if that doesn't help. Marketing people are usually willing to do what it takes to keep their customer base happy when it doesn't cost them anything.


Widget

rdgrimes
10-02-2009, 03:11 PM
If anyone here has an ear at Harman/JBL, even gaining access to all those older product pages would be a huge plus, and they could be archived here or somewhere. I'd guesstimate that hundreds of product pages and owner's manuals have been lost.

hjames
10-02-2009, 03:49 PM
You could write a NICE letter to

Darrin Shewchuk
Director, Corporate Communications
darrin.shewchuk@harman.com

Might be helpful if we give a decent go ...

MikeBrewster77
10-02-2009, 05:47 PM
No bookshelf speakers ...

No floorstanders ...

jonfu@ymail.com
10-02-2009, 06:31 PM
If you miss the old site so much, see if you can still shift through the archives.

http://web.archive.org/web/*/http://jbl.com

4313B
10-03-2009, 10:39 AM
The directory structure for all the product literature is the same as it has always been.

Perhaps they've temporarily removed read access to the general public for some reason.

Zilch
10-03-2009, 09:24 PM
Synthesis has had its own site for a while, apparently:

http://www.jblsynthesis.com/

GTI is MIA as current product.

And the mystery center channel in Flash here is?

http://www.jbl.com/EN-US/Products/Pages/SubCategoryList.aspx?CID=speakers_cat

rdgrimes
10-05-2009, 09:02 PM
Old site, JBL.com, is back up. :applaud:

Someone with more time than sense should start archiving all the product pages and owner's manuals.

Tim-Ann
10-10-2009, 04:57 AM
Hi there,

Is there a problem with this new web site I managed to get to it a few days ago but now it appears dead?

many thanks, Tim.

hjames
10-10-2009, 05:18 AM
Hi there,

Is there a problem with this new web site I managed to get to it a few days ago but now it appears dead?

many thanks, Tim.

Looks fine to me ...
looks like the older site now ... full of content.


http://www.jbl.com/

http://www.jbl.com/home/product_support/default.aspx?Language=ENG&Country=US&Region=USA

Tim-Ann
10-12-2009, 06:26 AM
Hi there,

No this site I keep getting an error code Server Error '/' application


http://www.jbl.com/EN-US/Products/Pa...D=speakers_cat (http://www.jbl.com/EN-US/Products/Pa...D=speakers_cat)

Next question is there a current JBL online sales web page that has their K2 products by any chance?

Many thanks, Tim.

hjames
10-12-2009, 07:14 AM
Hi there,

No this site I keep getting an error code Server Error '/' application


http://www.jbl.com/EN-US/Products/Pa...D=speakers_cat (http://www.jbl.com/EN-US/Products/Pa...D=speakers_cat)

Next question is there a current JBL online sales web page that has their K2 products by any chance?

Many thanks, Tim.

Well, you are not in the US, right?

Try from here - http://www.jbl.com/default.aspx

rdgrimes
10-24-2009, 09:49 AM
It's back, and just as useless as before.

http://www.jbl.com/EN-US/Pages/home.aspx

jblsound
10-24-2009, 10:29 AM
Looking at the new site/floorstanders, the only current model they don't show is the K2 9900.
The LS series is now listed on the N.A. site for the first time. Although, when you click on "where to buy" the pull down does not have the LS series listed. Guess Harman is still trying to figure out where they can sell the LS, if not through Synthesis dealers.

BMWCCA
11-03-2009, 04:31 PM
Well, I saved a lot of what I need but there are no vintage systems listed on the available JBL consumer site any more. I was trying to link to the L7 owner's manual for someone and I can't find a link. Anyone know someone at JBL they could ping and get that old stuff back up before they trash it for good?

JBL 4645
11-03-2009, 04:55 PM
Has anyone seen this yet?

http://www.jbl.com/en-US/Pages/home.aspx

Lord help us, Harman has "updated" the JBL website. Now it is completely useless, no way to find the product pages for any of the older models, or even current series pages. The product search is FUBAR too.

Please let them know how you feel about this new website. :banghead:

fu%ked up beyond all repair! :rotfl:

I do like the bookshelf range of JBL.:)

What type of crossover filter is being applied? Is it Butterworth or Linkwitz-Riley?

http://www.jbl.com/EN-US/Products/Pages/ProductDetails.aspx?PID=ES20BK (http://www.jbl.com/EN-US/Products/Pages/ProductDetails.aspx?PID=ES20BK)

The more things change the more they stay the same.

rdgrimes
11-03-2009, 05:00 PM
Well, I saved a lot of what I need but there are no vintage systems listed on the available JBL consumer site any more. I was trying to link to the L7 owner's manual for someone and I can't find a link. Anyone know someone at JBL they could ping and get that old stuff back up before they trash it for good?
I don't think the old links work either, so that stuff may really be gone for good. :( It staggers my mind to think of the mountains of info lost.

I tried a few popular website crawlers to use to download everything while it was still up, but none of them could get the drop-down lists and links.:banghead:

BMWCCA
11-03-2009, 06:35 PM
I don't think the old links work either, so that stuff may really be gone for good. :( It staggers my mind to think of the mountains of info lost. Links still exist. I can access all tech links listed on LH and I just found an old link to the L7 supplement here that still works on Harman.com: http://manuals.harman.com/JBL/HOM/Owner%27s%20Manual/L7%20om%20Supplement.pdf

So they still exist, which is why I asked if anyone can put in a word to JBL to give us access again.

rdgrimes
11-12-2009, 11:36 AM
FWIW, some limited info on older models is turning up in the support pages. The old product pages are gone, but some manuals are now available.

BMWCCA
11-12-2009, 12:27 PM
FWIW, some limited info on older models is turning up in the support pages.That's quite limited!

Nothing works. Not the links in the systems listed, and not the search for systems not listed. Sucks.

rdgrimes
11-12-2009, 01:55 PM
I found manuals and some brochures. 250ti, etc. Looks like they are manually creating a whole new database. How dumb is that? Lost are all the old product images and descriptions unless they plan to keep adding them over time. The Flash crap they have running the site is piss poor.

BMWCCA
11-12-2009, 03:38 PM
Looks like they are manually creating a whole new database. How dumb is that? Lost are all the old product images and descriptions unless they plan to keep adding them over time. The Flash crap they have running the site is piss poor.But they're probably still there, just as the tech-sheet links from this site to JBL.com are still there as are saved links like the L7 manual supplement.

MikeBrewster77
11-12-2009, 09:42 PM
it beats the alternative: