View Full Version : My Public Apology to Michael Smith, others

02-18-2008, 09:12 AM
Forum members,

I'd like to offer my sincerest public apologies to anyone I have neglected to respond to for repair services, prices, etc.

Specifically, I'd like to apologize to an Australian member, Michael Smith, that I have completely neglected in regards to repair work that he has commissioned me to do. Michael....I'm truly very sorry.

One of the interesting things about the internet is it's ability to shrink the world. Sometimes, though, that ability makes it tough to keep up with a world that is still pretty big. Things, at times, slip through the cracks and get forgotten about in time...pushed aside and neglected. The unfortunate part of all this is hurting relationships out of that neglect that isn't done on purpose or with malice. It just happens out of the daily grind to keep up. I'm sure I'm not alone in this failing, but it still doesn't make it right.

Many thanks to those of you that have trusted me to do work for you. I hope that trust remains.

That's enough for now. I feel this is the right thing to do...I hope so anyway.

Have a good day....keep up the good fight. I have work to do.


Harvey Gerst
02-18-2008, 10:52 AM
Ken, your apology is NOT accepted.

Most of us here realize that quality takes time. Your repairs have always met the highest possible standards and your knowledge of things JBL never ceases to amaze me.

Shit happens; people fall behind on projects. That's life; most of us understand that and deal with it.

If I send something to you, I expect you to take as long as you need. If a whole bunch of people send you stuff to fix, I understand getting "swamped".

I expect the best to take longer; if I needed something in a hurry, I'd either call you first to see if it's possible, or go to someone that would do an adequate, but not necessarily a great job.

Your work needs no apologies; neither do you.

Mr. Widget
02-18-2008, 11:03 AM
Ken, your apology is NOT accepted.
Ouch! I guess he told you! :applaud:

Keep up the good work edge... and don't worry about being a nice guy. I never do. :rotfl:


02-18-2008, 11:16 AM
Have a good day....Hey! You too! :yes:

02-18-2008, 02:44 PM
...and don't worry about being a nice guy. I never do. :rotfl:Dammit, Widget!! :bash:

edge - I'm sure Mr. Smith can understand. Don't you, Mr. Smith...?

Hey! You too! :yes:That there was damned clever. Nice one... :)

03-18-2009, 07:54 PM
Where is Ken these days?

Mr. Widget
03-18-2009, 11:12 PM
Where is Ken these days?Still living and working in So Cal. :D

I notice a post or two from him every so often helping some wayward soul trying to figure out which basket goes with which cone and that sort of thing... you know, the usual. ;)


Ian Mackenzie
03-19-2009, 01:16 AM
Hi Edgewound,

I know how easy it is to get swamped via the internet.



03-19-2009, 11:07 PM
He's re-coning a 128h-1 for me now.

Doc Mark
03-20-2009, 08:58 AM
Hi, Friends,

Seeing Ken's public apology just reinforces what I've always felt about his honor and sense of fairplay! He did a bang-up job on the goodies that I took over to him, and his work is so much better than that of many others that try to do the same thing, that I'll always take my stuff to Edgewound! I realize, just as Harvey wrote, that quality takes time, and quality makes the time it takes to achieve it, more than worthwhile!!

You're a good man, Ken! Please keep up the good work, and I'll definitely be seeing you again, in the future for more such work, as it becomes needed. In any case, one of these days, you and I will have to meet up at "The Hat", and enjoy their outstanding nice pastrami (heart attack on a plate! :blink:) sandwich together!!! Take care, and God Bless!

Every Good Wish,

Titanium Dome
03-20-2009, 09:59 AM
Dammit, Widget!! :bash:

edge - I'm sure Mr. Smith can understand. Don't you, Mr. Smith...?

That there was damned clever. Nice one... :)

Where is Ken these days?

Wow, a year to the day between posts.

03-21-2009, 01:51 PM
Wow, a year to the day between posts.Hell, it's just nice to see Audiobeer posting. Not seen around here much, these days.. :wave:

Steve Schell
03-27-2009, 11:24 PM
In my admittedly limited dealings with edgewound I have found him to be a Square Joe, as further evidenced by his post. Same goes for Debbie. You wanna know what cone kit fits your JBL? Ask Ken. In the pic: Ken, Debbie, Rorschack Steve, Ian from Down Under.