Arrgghhh...!

[johnaec]

It happened again! Despite all the assurances that it'd be very well packed in a double-wall box by the shipper, (a professional shipping place in this case), I received yet *another* amp with bent rack ears!! A Crest CA-4 in (otherwise) mint condition.

Why do shippers think they can simply wrap a 19" wide 40lb. amp in bubble wrap and drop it in a 20" wide box with nothing else but styrofoam peanuts??? Four of the last five amps I've received, (all from different shippers), have arrived this way, with bent ears from dropping - I kid you not!!

:banghead: :biting: :banghead: :biting: :banghead:

John

[Zilch]

And it's often just two screws to reverse them for better protection of the amp, as well.... :(

[BMWCCA]

I was very pleased with how Subwoof packed my recent Crown amp purchase. Rack ears/handles removed and wrapped separately, and rigid foam insulation all over the perimeter. My only complaint is what to do with all the packing materials? Well, I do live in an old house, I'm sure I can find some infiltration cracks that need help.

Sorry to see it happening to you. That sucks. I have received a DC300A-II with bent heat sinks, and a C37 cabinet that UPS dropped, cracked, and broke the D130 loose from it's rear-mount bolts. What an ugly mess that one was. The poor 15" was left swinging from one bolt!

[johnaec]

And it's often just two screws to reverse them for better protection of the amp, as well.... :(Actually, these are part of the case sheet metal - not removable or adjustable at all. Two layers thick, with one layer being part of the overall case itself, with a heavier layer that disappears somewhere inside.

I can likely repair it myself, but I even paid extra shipping insurance, so I'm definitely going after some kind of settlement. The selling party is being very responsive, and said their shipper will get in touch with me and handle it.

And while it obviously should have been packed better, that's still no excuse for FedEx, (in this case), dropping it on its side. Simply setting it down would have caused no damage.

Shippers are getting so clueless that I even got boxes and cut special fitting styrofoam, and sent them to the seller of some HF drivers I'm getting, for him to ship the drivers to me in. People seem to equate small size with little need for packing, but I'm not willing to take the chance with "little" 25lb drivers coming my way...

John

[DavidF]

Actually, these are part of the case sheet metal - not removable or adjustable at all. Two layers thick, with one layer being part of the overall case itself, with a heavier layer that disappears somewhere inside.

I can likely repair it myself, but I even paid extra shipping insurance, so I'm definitely going after some kind of settlement. The selling party is being very responsive, and said their shipper will get in touch with me and handle it.

And while it obviously should have been packed better, that's still no excuse for FedEx, (in this case), dropping it on its side. Simply setting it down would have caused no damage.

Shippers are getting so clueless that I even got boxes and cut special fitting styrofoam, and sent them to the seller of some HF drivers I'm getting, for him to ship the drivers to me in. People seem to equate small size with little need for packing, but I'm not willing to take the chance with "little" 25lb drivers coming my way...

John

Grrh. Same with me. A 721 Dual Turnable. The platter was not packed separately and just tore up everything under the hood. The unit was just wrapped in bubble wrap, a few peanuts, and some crumpled newspaper. The thing bounced around in the box all the way across the country. Well packed according to the seller. I have suggested a separate rating column for "Packing" to eBay. That would do a lot for me.

DavidF


22433

[JBLRaiser]

It happened again! Despite all the assurances that it'd be very well packed in a double-wall box by the shipper, (a professional shipping place in this case), I received yet *another* amp with bent rack ears!! A Crest CA-4 in (otherwise) mint condition.

Why do shippers think they can simply wrap a 19" wide 40lb. amp in bubble wrap and drop it in a 20" wide box with nothing else but styrofoam peanuts??? Four of the last five amps I've received, (all from different shippers), have arrived this way, with bent ears from dropping - I kid you not!!

:banghead: :biting: :banghead: :biting: :banghead:

John

I'm finding 'pro shipper' just means they get paid to do it. Not that they know what they are doing. I prefer and request double boxing all electronics with styrofoam in the outside walls. Paying the extra cost and time usually is worth it. My big beef with shipping through Ebay is that the shipper controls the claim while the shippee pays the shipping cost/insurance. I'd rather handle the claim if I pay for the shipping/insurance. The shippee is not privy to any claim information except through the shipper. Bass ackwards!

[jim campbell]

try advising your shippers that you wish it packed in a specific manner and you might have better luck.most folks have no idea what kind of abuse carriers subject our goods to and even though they think they are doing a good job it is often not enough.i think that strongly worded letters to carriers may in the long run get their attention too,but then again i believe in the easter bunny.

[SEAWOLF97]

I have suggested a separate rating column for "Packing" to eBay. That would do a lot for me.

eBay sent out an info email about the new FB system. You will be able to rate the seller , just as you suggested.

[Storm]

I never got that email.

Can you post the content of the email, here?

Thanks.

-Storm.

[Titanium Dome]

"Local pickup" are always magical words in a listing, IF it's close to me. I'll travel 250 miles to avoid shipping.

Next best are "Ships double-boxed in original carton," followed by "Ships in original box."

"Will ship well packed and double boxed" means nothing to me, and "Packed and shipped by professional shipper" means the seller is lazy and stupid: won't pack it himself and thinks a clerk at the UPS store knows anything other than how to chat up his girl while he throws the amp you just bought into a box full of peanuts, not even bothering to put it in a plastic bag to keep the 'nuts from cheese-grating into the vents.

Anytime I open a box and see it filled to the top with peanuts, I just think, "Oh, f#$k."

[Wornears]

I have stopped buying anything large on ePrey that has to be shipped. I'll go 250 miles (oneway) if it's that important a piece of gear.

I sent the seller of a Sony TT explicit, detailed with photos, instructions on packing it. Admittedly, TTs are one of the more precise audio items to pack and sellers don't want to take the time. I'd had two TT before it wiped out by UPS. Three was to be the charm.

He just closed the dustcover, wrapped the TT in paper and sent it along. ("Hey, I put it in a box in a box!") But if you don't PACK them, it makes on difference.

The platter danced around so much it knocked the corners out of the dustcover and bent the tonearm pivot about the angle of the Leaning Tower.

He also wouldn't file the insurance claim (like he was supposed to), but I did (like you can) and got the standard $100 -- even though I had paid for extra to $200. No more.

[kc8tpr]

quit complaining. I lost over $1200 on a set of altecs i sold. They sold for 800 on the bay. i charged the $200 the shipping company quoted me. tHe shipping place crated them with too long of a screw which ruined the finish. they filled paypal and got their 1000 back so i was out the 1000 they paid me and the 200 i paid the shipper. and i only got one of the speakers back. so i dont even have what i started with.

steve

[duaneage]

I'm finding 'pro shipper' just means they get paid to do it. Not that they know what they are doing. I prefer and request double boxing all electronics with styrofoam in the outside walls. Paying the extra cost and time usually is worth it. My big beef with shipping through Ebay is that the shipper controls the claim while the shippee pays the shipping cost/insurance. I'd rather handle the claim if I pay for the shipping/insurance. The shippee is not privy to any claim information except through the shipper. Bass ackwards!

There is a way to pay for shipping , insurance, AND be the receiver of any claim. You can pay for the shipping yourself and send the seller a bmp of the shipping label to print out and affix to the package. If it becomes a football you can promptly file the claim and get paid without having to deal with the knucklehead that packed it. Many times seller also go slow in dealing with these things because there is no reward in it for them. You sit around and wait. If you complain they slap negative feedback on you, claim it arrived alive, and your out everything.

The best part about this is you can insure the item for enough to cover replacing it for real AND the shipping costs of getting one from someone else. The seller doesn't get to keep any differences.

[duaneage]

quit complaining. I lost over $1200 on a set of altecs i sold. They sold for 800 on the bay. i charged the $200 the shipping company quoted me. tHe shipping place crated them with too long of a screw which ruined the finish. they filled paypal and got their 1000 back so i was out the 1000 they paid me and the 200 i paid the shipper. and i only got one of the speakers back. so i dont even have what i started with.

steve

Not to rub it in but don't leave that kind of money in paypal until the deal is over and the customer is happy. Those people in Paypal land wil reverse a charge in a NY minute. I sold a fragile item for 700 bucks last year that I was worried about making it in one piece. I had extra insurance with UPS and cleaned out Paypal for 2 weeks after I shipped it to make sure I didn't get ripped off. ANother nasty thing are credit card charge backs. It's amazing how easy it is to reverse a charge through paypal and keep the goods.

If I knew it was possible to reverse charges I never would have allowed my Paypal account to be "upgraded" to premium to accept them. Like most people I sold a 20 dollar item and got an email that said I would have to upgrade the account to accept the charge.

After that every penny is docked a fee, even the paypal to paypal transactions. Keeping a basic account and refusing credit cards may cost a few sales but in the end the buyer will have to find another way or else transfer money from his bank into the kitty.

I plan to open another account under my wife's name and a isolated checking account to correct this situation. I added up all the paypal fees I paid out last year and it was unbelievable. A new account that isn't upgraded is the ticket.